#TheLink w/ Peter Duffy – Titans Founder and CEO: Placing people at the heart of legal innovation

In the latest episode of The Link at The Law of Tech, we sit down with Peter Duffy, founder and CEO of Titans, a leading legal tech consultancy, to explore the evolving landscape of legal technology. With his deep knowledge and experience, Peter shares insights into the opportunities and challenges the legal tech space presents, offering practical advice on what it takes to drive successful initiatives in the industry.

Central to our discussion is a fundamental principle for legal tech success: understanding the problem before diving into technology solutions. As Peter puts it, identifying the root issue is essential for any legal tech project to succeed. Beyond this, he highlights the importance of having the right people in place to steer technological change and ensure that transformation efforts stick.

During the conversation, Peter delves into key topics like technology strategy, procurement, and custom development. He shares valuable lessons learned from his own journey in legal tech, emphasizing how collaboration and setting clear expectations between stakeholders are vital for achieving successful outcomes. At the core of this discussion lies the reminder to all listeners that designing for the end-user and focusing on user-friendly design are crucial aspects of any successful legal tech implementation. Without a seamless user experience, even the most advanced technology will struggle to gain adoption.

A big shout-out as well to Peter’s newsletter, Legal Tech Trends, which brings invaluable perspectives on the evolution of legal innovation. Check it out here: https://www.legaltechtrends.com.

Tune in to hear more about Peter’s human-centric approach to solving real-world legal problems and how he balances people, process, and tech in legal tech adoption!

The Law of Tech is your number one Legal Tech do-tank. We are committed to delivering practical and actionable ways to connect people, processes and technology to drive better legal service delivery. Learn more about us on our website.

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